Support


Communications between Global Instrumentation and our customers is performed by telephone, periodic teleconferences, site to site network links, the Internet, E-Mail, and standard mail/courier.

Phone Support Email Support
Global Instrumentation offers support over telephone to its customers.
General Information:+1 (315) 682 0272 ext 115
Sales:+1 (315) 682 0272 ext 121
Technical Support:+1 (315) 682 0272 ext 114
Global Instrumentation provides 24/7 technical and sales support via email.
General Information:info@gi-med.com 
Sales:sales@gi-med.com
Customer Support:service@gi-med.com
Webmaster: webmaster@gi-med.com



We also provide customer support via the website. For more infromation Contact Us

Knowledge Base
For our registered customers we provide a large knowledge base that can be accessed at any time. Our knowledge base includes the following:

Frequently Asked Questions - We provide a large database of frequently asked questions for all our products. For more information go to FAQ
Service Bulletins - Our knowledge base includes a collection of service bulletins released to provide information to customers on use of product. For more infromation go to Service Bulletins
Downloads - In this section we provide our registered customers access to the latest software and documentation for our products. For more infromation go to Downloads

Global Instrumentation works directly with customers to determine which product features will best fulfill their requirements and provides technical expertise to properly support their products.